0. Owner and data controller
From Reality – 3d models and 3d scenes made with photogrammetry
Website: https://www.fromreality.net.
Email: [email protected]
KVK: 91183359
1. Definitions
1.1 Service – The things provided by our website: https://www.fromreality.net
1.2 Personal Data – Data about a living individual who can be identified from those data.
1.3 Usage Data – Data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
1.4 Cookies – Small text files that are placed on your computer or mobile device by the websites that you visit.
1.5 Data Controller– The natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy.
1.6 Data Processors (or Service Providers) – Any natural or legal person who processes the data on behalf of the data controller. We may use the services of various service providers in order to process your data more effectively.
1.7 User – Any living individual who is using our service and is the subject of Personal Data.
2. Collection of personal data
We collect several different types of data to provide and improve our service to you. When you use our service, we may collect information about you including through cookies and/or tracking technologies. We may collect personally identifiable information about you either directly from you, or by combining information we collect and maintain.
While using our service, you may be asked to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Correspondence information, including address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Users are responsible for any third-party personal data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the data to the Owner.
3. Use of Personal Data
For Necessary Personal Information we collect, we will use it to complete your specific request and/or to provide you services, which may further include:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
- To communicate with you, such as responding to your enquiry and/or request; confirming and authenticating your identity in order to prevent unauthorized access to restricted areas of the site, content, or other services;
- To comply with any requirement of laws, regulation, or any government authority or agency, regulator
4. Retention Of Personal Data
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
5. Usage data and Cookies
We may also collect information how the service is accessed and used by you. This usage data may include information such as your computer’s IP address, browser type, browser version, the pages of From Reality that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We use cookies and similar tracking technologies to track the activity on our service and hold certain information.
Tracking technologies is also used by From Reality to collect and track information and to improve and analyze our service.
6. Your User rights
Users may exercise certain rights regarding their data processed by the owner.
In particular, users have the right to do the following:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their personal data.
- Object to processing of their data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
- Access their data. Users have the right to learn if data is being processed by the owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected. - Restrict the processing of their data. Users have the right, under certain circumstances, to restrict the processing of their data. In this case, the owner will not process their data for any purpose other than storing it.
Have their personal data deleted or otherwise removed. users have the right, under certain circumstances, to obtain the erasure of their data from the owner. - Receive their Data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the data is processed by automated means and that the processing is based on the user’s consent, on a contract which the user is part of or on pre-contractual obligations thereof.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
7. Payments
We may provide paid products and/or services on our website. In that case, we use third-party services for payment processing (i.e. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
8. Governing Law And Jurisdiction
This Privacy Policy is established, comes into force, and shall be enforced and interpreted under the law of the Netherlands. Any disputes arising hereunder shall be governed by the court of the place From Reality is established.
9. Changes To This Privacy Policy
We may need to update this Privacy Policy from time to time to comply with applicable law and regulations or other legitimate purposes. We may also separately advise you about the change. Subject to obtaining your explicit consent as may be required by applicable law, the new modified privacy statement will apply from that revision date. Therefore, we encourage you to review this Statement periodically to be informed about how we are protecting your information.
Updated: 30-10-2023